Our customers
+150 brand and their 45.000 location use our solution to manage their customer satisfaction and boost their sales.
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Their testimony
"The rollout of the WizVille solution has been very positive. Beyond noticeably improving our NPS, it now gives us better visibility into customer feedback."
Carla Badets
Product Owner, Fitness Park
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"With WizVille, we aim for excellence: satisfying every customer while safeguarding our brand image."
Ralph SPEYSER
Directeur Client&Revenus, Orchestra

"We chose WizVille for how easy it is to implement in our network and for the customisation possibilities that the solution offers."
Richard Jolivet
Directeur réseau, Naturalia

«Our teams are very satisfied with the WizVille platform, as it allows them to get the real feeling of their customers in an unbiased way. Similarly, the regional managers have much more power to manage the teams and, in the end, have been very happy with the way dissatisfaction is handled.»
Amélie Le Deist
Responsable Connaissance Client, Chantelle

"With WizVille, we now have a precise view of customer sentiment."
Karim Khouider
Directeur digital&E-commerce, Acuitis

Case study


Turning product reviews into a growth driver
Leverage customer reviews to enhance the offering, increase conversions, and unite teams..


Optimize the customer journey and inform action plans
See how Klépierre optimizes customer experience and operational management across its shopping centers.


Maximising conversion and customer satisfaction
The impact of product reviews on Groupe ETAM’s commercial performance.


Otera leverages customer reviews to set itself apart.
With WizVille, Otera leverages customer feedback to enhance the in-store experience and build customer loyalty.


Autosur optimizes customer experience with WizVille
Optimize the customer journey and inform action plans through competitive benchmarking.


Supporting performance measurement
See why Adopt chose WizVille to mobilize its frontline teams and focus them on customer satisfaction.


How to mobilize the whole company around customer experience?
See how the Chantelle Group deployed WizVille to mobilize its entire workforce around customer experience.


Deploy a 360° customer-experience measurement framework
Improve retention and manage service quality: the impact of an omnichannel customer-listening strategy.


Make e-reputation management a priority.
Structure e-reputation management and activate real-time feedback.


Automate customer-satisfaction tracking
Automate post-purchase follow-up, involve every site in continuous improvement, and strengthen review visibility.


Deploy a customer-listening program
Industrialize customer listening, engage teams, and strengthen transparency through online reviews.


Leverage customer reviews to maximize efficiency
Improve service, manage e-reputation, and mobilize teams through customer feedback.


Digitize reviews and engage the network around customer experience.
Digitize patient review collection, activate feedback, and unite the member network around customer listening.


Manage customer satisfaction throughout the journey
Structure customer listening, strengthen local satisfaction management, and enhance the in-store experience.


Enhance the post-purchase customer experience.
Structure feedback, activate promoters, and make every employee accountable for managing satisfaction.


Customer satisfaction at the core of priorities in a global enterprise.
Unify customer-satisfaction management globally, highlight field feedback, and mobilize franchisees.


Automated multi-experience customer-satisfaction tracking
Structure omnichannel customer listening to manage satisfaction both in-store and online.


Customer listening serving a network of stores
Digitize customer listening to better manage the in-store experience, strengthen customer proximity, and control e-reputation.


Mobilize the entire company around customer experience.
Unite teams and turn every piece of feedback into a driver of continuous improvement.
Discover Wizville’s impact on your business
Speak with a Wizville expert today and see how our platform addresses your challenges.