FREN
Book a demo
Online reputation and GEO

In the age of AI, your online reputation decides your visibility

Your customers no longer compare for themselves: they ask an AI. And the AI answers by citing the brands it deems most reliable. A solid reputation, built on numerous, recent, verified and well-managed reviews, becomes your best chance of being recommended.

Request a demo See how it works
best optician in Lyon 6e?
AI-generated answer

Three brands stand out in this area. Your brand is the best rated for quality of advice, with 4.7/5 from 1,240 verified reviews and a review response time under 24 hours.

Sources cited
trustville.fr Business listing Your website
Being cited by an AI takes preparation: proof, recency, volume.
Public reviews published 1 240 TrustVille
01 — Search has changed

People no longer search, they ask and the AI answers

ChatGPT, Google AI Overviews, Perplexity, Gemini: more and more purchase journeys start with a question put to an AI. It no longer returns a list of links, but an answer built on a handful of brands it deems reliable.
Being among them, or not, changes everything.

AI visibility Are you cited by AI? 3/4 engines cite you
best optician in Lyon 6e?
ChatGPT Cited as the first reference Cited
Google AI Overviews Cited with your star rating Cited
Perplexity Cited, verified sources Cited
Gemini Barely visible on this query Barely visible
Being cited takes preparation: numerous, recent, verified and well-structured reviews.

What makes an online reputation solid in the eyes of AI

Answer engines favour brands whose reputation is well fed, fresh and verifiable. Five criteria make the difference, and Wizville works on all of them.

Volume

Enough reviews to carry weight and be statistically reliable.

Freshness

A continuous flow of fresh reviews — not a two-year-old spike.

Authenticity

Verified reviews, tied to a real purchase and traceable.

Responsiveness

A response rate and response time kept up, store by store.

Consistency

The same story on Google, Tripadvisor, your website and trustville.fr.

02 — Centralise

All your review material in one place

Google, Facebook, Tripadvisor, industry platforms: reviews from all your locations arrive in a single feed, analysed and assigned to the right manager.
This is the material AI engines read to judge you.

ChatGPT Image 7 août 2026, 16_09_29
ChatGPT Image 7 août 2026, 16_09_34
03 — Feed

A steady volume of recent reviews

Left to themselves, only unhappy customers speak up.
By inviting your satisfied customers to leave a review at the end of the survey, you rebalance the rating and you keep up a flow of fresh reviews — exactly what AI engines look at.

04 — Reply

Reply quickly and well

The AI drafts a reply in your brand's tone, the manager reviews and publishes. Response rate and response time reassure the customer, and count among the reliability signals that engines value. Instant replies, validation before sending according to your rules (no reckless auto-publishing), and data hosted in Europe.

ChatGPT Image 7 août 2026, 16_11_58
ChatGPT Image 7 août 2026, 16_09_34
05 — Analyse

Sort reviews by theme and sentiment

Each review is automatically broken down into themes (welcome, waiting time, price, cleanliness…) and sentiment. This structuring serves two purposes at the same time: your managers prioritise the real irritants, and your reviews become far more citable by AI engines than a stream of raw text.

06 — Prove

Verified reviews: the proof AI favours

Trustville, our trusted third party, verifies the authenticity of every review, then publishes it everywhere: your website, your product pages, your store locator, trustville.fr and search results.
Traceable material, exactly what the engines will cite.

Discover Trustville
ChatGPT Image 7 août 2026, 16_22_03

What does AI say about your brand?

Together, live, we look at what answer engines return about your brand and your competitors.

  • Free audit of your current online reputation
  • Citability test on 3 queries from your sector
  • TrustVille verified review distribution plan

Request a demo

Request a demo

Your data remains confidential and is never shared.