Our articles from 2016

Research

You have more unhappy customers than you think

22 December 2016

Customer Satisfaction

How to respond to a weak or falling NPS®*?

15 December 2016

Feedback Management

Should you be afraid of customer feedback?

12 December 2016

Customer Satisfaction

Is your company really customer-centric?

10 December 2016

Research

A comprehensive guide to feedback management

3 December 2016

Company

WizVille presents its latest innovations at the 2016 Equipmag trade show!

13 September 2016

Feedback Management

Customer feedback: why fashion brands can no longer afford to ignore it

13 September 2016

Feedback Management

3 ways to improve your SEO using customer feedback

28 July 2016

Customer Satisfaction

Top tools for improving the in-store customer experience in 2016

7 July 2016

Feedback Management

Customer focus is the new weapon of choice for local stores and service providers

15 June 2016

Feedback Management

Customer satisfaction surveys : 8 tips to double your answer rate

9 June 2016

Customer Satisfaction

Top Customer Experience Statistics

2 June 2016

Feedback Management

Customer satisfaction: how to innovate and build loyalty in the specialized retail sector

24 May 2016

Feedback Management

Customer feedback : involve your sales teams to increase in-store motivation

10 May 2016

Company

Introducing three new employees: Welcome Yanis, Sophie and Jennifer!

3 May 2016

Feedback Management

Introducing Trustville: verified customer reviews for retailers and local tradespeople.

21 April 2016

Company

WizVille continues to grow and is set to double its workforce in 2016

20 March 2016

Feedback Management

Customer reviews : gather feedback to better control it

22 February 2016