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Attract new customers

Attract new customers through customer satisfaction

Wizville makes your locations visible and credible at the moment customers choose: verified reviews at scale on Google, product reviews on your e-commerce pages, a measured position against your competitors.

See how to attract more customers Request a demo
01 · They search best optician in Lyon 6e?
Local search AI answer
02 · They compare
  • Retailer A 4,1 312 reviews
  • Your chain Verified reviews 4,7 1,240 reviews
  • Retailer B 3,8 96 reviews
Appointment booked with you No acquisition campaign: the proof came from your customers.
Verified reviews published 1 240 Trustville · ISO 20488
Our solutions
  1. Attract
  2. Convert
  3. Retain

They turn their customers' voice into an acquisition channel

Jardiland Klépierre Intersport Autosur Louis Pion Diptyque TotalEnergies Picard Naturalia Etam Ducasse Paris

The rules have changed

Your future customers search for you on Google, compare you with the store next door, read product reviews and ask an AI. At every step, your reviews speak for you.

On Google, in the neighbourhood

A local search shows ratings and reviews first. The brand comes second.

Against the competitor across the street

The choice is made between two stores in the same area, not between two national chains.

On the product page

Size, real quality, everyday use: shoppers read those who already own the product before ordering.

In an AI's answer

AI Overviews, ChatGPT and Perplexity cite two or three brands. The others don't exist.

ChatGPT Image 2 sept. 2026, 15_41_10
01 · Verified reviews

Publish verified reviews for your locations

Publish Trustville reviews, ISO 20488 compliant, to showcase your customer satisfaction reliably and transparently.

Verified reviews, not declared ones

Every review is tied to an identifiable transaction or visit, collected through a process compliant with the ISO 20488:2018 standard.

Transparency, owned

Publishing your reviews with Trustville means joining a closed club of trusted companies.

A higher CTR

Ratings appear in search results and on your listings, driving clicks.

Site by site

Each store carries its own proof, where the customer really looks for it.

Discover Trustville
Visibility Where are you found when people search? 3/4 surfaces feature you
best optician in Lyon 6e?
Google Search Listing up to date · 4.7 ★ from 1,240 reviews Cited
Google AI Overviews Cited with your stars Cited
ChatGPT · Perplexity Cited, verified sources Cited
Sector platforms LaFourchette, Tripadvisor, Doctolib…: incomplete listing Barely visible
Illustrative example. A single source of material feeds all these surfaces: plentiful, recent, verified reviews, and the same information everywhere.
02 · AI visibility

Verified reviews, among the top sources AI cites

AI Overviews, ChatGPT and Gemini answer by citing two or three brands. They rely on reviews: how many, how recent, and how consistent they are across your listings and your website.

Volume and recency

A continuous flow of recent reviews: the first signal engines look at, traditional and generative alike.

Verified reviews

Tied to a real purchase and traceable: the most citable material there is.

Consistency

The same story on Google, your website, your location pages and Trustville.

A blind spot to remove

You can't see that you're not showing up: no alert, just customers going elsewhere.

03 · Benchmark

Know why customers choose the competitor

For each location, Wizville compares the rating and the topics (welcome, waiting time, advice, price) with the real competitors in its area. You see the criterion that loses you the comparison, and you act on it.

Real competitors, not an average

The ones your customer actually considered, in their catchment area.

The criteria that tip the balance

Welcome, waiting time, advice, cleanliness: the precise topic where the gap is widening.

Progress, not a frozen ranking

What counts is the gap closing — and the rank climbing, month after month.

Targeted actions

Effort goes where it changes the customer's choice, not everywhere at once.

Your site versus the competitor across the street
2nd in the area Your store — Lyon 6e 4,4/5 512 reviews
1st in the area Competitor — same street 4,6/5 689 reviews
4,4 4,6
4,05,0
A 0.2-point gap, and they're the one shown first. Illustrative example.
04 · Product reviews

Remove doubt about the product before purchase

Size, material, comfort, assembly: the questions that stall a basket are answered by a verified buyer's review, shown on the product page, in Google Shopping and in store.

The blocking question, answered

Size and fit, comfort, taste, ease of assembly: the useful information comes from those who bought.

Item by item

One review per product and per variant, not an overall chain rating.

Online and in store

The same proof on the product page, in search results and at the point of sale.

Discover Product Reviews
ChatGPT Image 2 sept. 2026, 15_22_52
05 · Review replies

Reply to every review, quickly and well

An unanswered review makes the next customer hesitate. Every public review of your locations reaches the right manager, with a reply drafted by AI and approved before publishing.

Every review reaches the right manager

Google, Facebook, Tripadvisor, sector platforms: a single feed, routed to the location concerned.

A suggested reply, approved by you

The AI drafts in the brand's tone, from the review and its history. The manager checks and publishes.

Head office sets the frame, the field replies

Reply library, approval rules, scopes: everyone replies at their own level.

Reply rate and response time tracked

A location that leaves reviews unanswered is spotted before its rating and local ranking slip.

All · 312 Google · 254 Facebook · 41 Tripadvisor · 17
Google · Lyon Part-Dieu · yesterday Replied

“Impeccable welcome and genuine advice, they pointed me to a cheaper model. I'll be back.”

Quality of adviceWelcome
Google · Rennes Alma · 2 h ago To handle

“20 minutes waiting on a Tuesday afternoon, nobody to open a second till.”

Checkout waiting time
96 % reviews handled
14 h average response time
4 platforms
One single platform

The same lever, from head office to store

Head office tracks visibility and ratings across the whole network. Each location sees its reviews, its competitors and what it needs to fix.

At head office

A consolidated view of the brand, regions, chains and channels — with consistent indicators.

In the field

The reviews, competitors and priorities of my site, and nothing else.

For e-commerce

Social proof distributed across purchase journeys and product pages.

With WizAI

The topics to dig into and the actions that really move attractiveness.

Next in the journey
Next step Convert Remove the barriers that stall the purchase decision.

A satisfied customer becomes the proof that attracts the next one.

Industries

One goal, different levers depending on your business

Attracting customers doesn't rely on the same signals depending on what you sell. Choose your sector to see how the lever plays out there.

Kitchen and home-furnishing showroom, a customer being advised in store. Non-food retail Fruit and vegetable aisle, a customer talking with a store employee. Grocery retail Fashion boutique, a sales assistant advising a customer at a clothing rail. Fashion & accessories Car servicing workshop, work under the bonnet of a vehicle. Automotive & mobility Restaurant dining room in service, guests at their tables. Hospitality & restaurants Pharmacy counter, a pharmacist talking with a customer. Healthcare & medical Group class in a gym. Consumer services Team meeting in a branch office, a presentation on screen. B2B & Financial services Outdoor walkway of a retail park, visitors in front of the shops. Retail property
Attract new customers

Where does your attractiveness stand, location by location?

30 minutes with a Wizville expert: your Google listings, your reviews, your competitors, and what would put you ahead.

  • An overview of your local visibility and your ratings
  • A citability test on queries from your sector
  • A comparison with your genuinely relevant competitors
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