Attract new customers

Make your customers' satisfaction your best acquisition lever

Wizville strengthens your online reputation, publishes your verified reviews, showcases your products and reveals your competitive advantages where your customers decide: local search, product pages and AI answers.

See how to attract more customers Request a demo

01 · They search best optician in Lyon 6e?

Local search AI answer

02 · They compare

Retailer A 4,1 312 reviews
Your chain Verified reviews 4,7 1,240 reviews
Retailer B 3,8 96 reviews

Appointment booked with you No acquisition campaign: the proof came from your customers.

Verified reviews published 1 240 Trustville · ISO 20488

Our solutions

Attract
Convert
Retain

They turn their customers' voice into an acquisition channel

Search has changed

Before contacting you, a future customer has already searched for you, compared you and judged you. Past experience directly influences your future acquisition, with humans and algorithms alike.

They search locally

A need, a neighbourhood. What they see first are ratings and reviews — not brands.

They compare sites

The choice is made between your store and the one across the street, not between two national chains.

They check the product

Before buying, they look for the opinion of those who already own the item: the right size, the real quality, actual use.

They ask an AI

AI Overviews, ChatGPT, Perplexity: they get a short answer that cites two or three chains. The others don't exist.

01 — Centralise

All your public reviews in a single feed

Consumers don't choose a brand: they choose a store. Bring together the public reviews of all your sites in one place, track rating, volume and recency store by store, and give every team the means to reply.

All public reviews in one place

Google, Facebook, Tripadvisor, sector platforms: a single feed, assigned to the right manager.

Organised replies

Head office, regions, the field: everyone replies within their scope, with a curated reply library.

Slips detected early

A site losing its rating is spotted before the local ranking tips.

Strengths showcased

What triggers the visit is identified — and highlighted where people are looking for you.

All · 312 Google · 254 Facebook · 41 Tripadvisor · 17

Google · Lyon Part-Dieu · yesterday Replied

“Impeccable welcome and genuine advice, they pointed me to a cheaper model. I'll be back.”

Quality of adviceWelcome

Google · Rennes Alma · 2 h ago To handle

“20 minutes waiting on a Tuesday afternoon, nobody to open a second till.”

Checkout waiting time

96 % reviews handled

14 h average response time

4 platforms

02 — Publish verified customer reviews

Stop saying your customers are satisfied. Prove it.

Trustville, our trusted third party, invites your customers to review after a real experience, verifies the origin of every review and publishes positive and negative feedback alike. Then it distributes them where the decision is made: your website, your location pages, Google and search results.

Verified reviews, not declared ones

Every review is tied to an identifiable transaction or visit, certified to the ISO 20488:2018 standard.

Transparency, owned

Nothing is filtered: claiming your reviews come from real customers means controlling where they come from.

Stars before the click

Your rating appears in search results and on your listings, at the moment of comparison.

Site by site

Each store carries its own proof, where the customer really looks for it.

Discover Trustville

03 — Publish product reviews

The right review, on the right product, at the right time

A chain-level review isn't enough to remove barriers to purchase. Wizville publishes reviews tied to each product and enriched with the information that matters: size, material, use, assembly or durability.

The blocking question, answered

Size and fit, comfort, taste, ease of assembly: the useful information comes from those who bought.

Item by item

One review per product and per variant, not an overall chain rating.

Online and in store

The same proof on the product page, in search results and at the point of sale.

Discover Product Reviews

Visibility Where are you found when people search? 3/4 surfaces feature you

best optician in Lyon 6e?

Google Search Listing up to date · 4.7 ★ from 1,240 reviews Cité

Google AI Overviews Cited with your stars Cité

ChatGPT · Perplexity Cited, verified sources Cité

Sector platforms LaFourchette, Tripadvisor, Doctolib…: incomplete listing Peu visible

Illustrative example. A single source of material feeds all these surfaces: plentiful, recent, verified reviews, and the same information everywhere.

04 — Feed the engines

This material is exactly what Google and AIs read

Centralised public reviews, verified reviews, product reviews: everything you collect becomes fuel for your visibility. Google, sector platforms and answer engines draw on it to decide who to show. Being indexed is no longer enough, you need to be citable: that is what GEO is all about.

Volume and recency

A continuous flow of recent reviews: the first signal engines look at, traditional and generative alike.

Verified reviews

Tied to a real purchase and traceable: the most citable material there is.

Consistency

The same story on Google, your website, your location pages and Trustville.

A blind spot to remove

You can't see that you're not showing up: no alert, just customers going elsewhere.

05 — Compare

A good rating isn't enough if your competitors do better

Your performance is measured against the alternatives actually available to the customer. Compare each site with relevant competitors, across consistent formats and areas, from local to national.

Real competitors, not an average

The ones your customer actually considered, in their catchment area.

The criteria that tip the balance

Welcome, waiting time, advice, cleanliness: the precise topic where the gap is widening.

Progress, not a frozen ranking

What counts is the gap closing — and the rank climbing, month after month.

Targeted actions

Effort goes where it changes the customer's choice, not everywhere at once.

Your site versus the competitor across the street

2nd in the area Your store — Lyon 6e 4,4/5 512 reviews

1st in the area Competitor — same street 4,6/5 689 reviews

4,4 4,6

4,05,0

A 0.2-point gap, and they're the one shown first. Illustrative example.

One single platform

Managed as one, from visibility to conversion

Online reputation, verified reviews, product reviews and benchmark all draw on the same material: the customer's voice, at every stage of the journey and at every level of the organisation.