The all-in-one agentic platform for managing customer satisfaction and online reputation, with an AI colleague who turns customer feedback into action to attract, convert, and retain customers at every location.
Roll out the advice training for the footwear aisle. Here, a customer who praises the advice spends €65 more over 12 months.
60,000 sites already have Wizville agents working for them
They trust Wizville
In between, twenty specialised agents, each on one precise task. Five families, one example each.
A score with no explanation? The agent asks the follow-up question that gets the customer to be specific, and turns a “didn’t like it” into an actionable pain point.
didn't like it at all
How you are perceived compared with competitors in the area, based on public reviews.
A first draft in your brand’s tone. Nothing goes out without approval.
Across all sources: what to handle first, where, and why.
Everyone receives the actions within their reach, phrased for their level of decision.
Your customer satisfaction data becomes a source your AI assistant queries directly, with no export and no connector to build. It sits alongside your sales, your footfall and your staffing schedules, and everything your AI knows how to do, it can now do on that data: what used to take a BI project now fits into a single question.
The signed-in user’s scope and access rights are respected. No personal data is shared without an explicit request.
Manage satisfaction for every store, compare your stores with one another and with their local competitors, and turn customer feedback into in-store footfall.
Link store, click-and-collect and e-commerce reviews, track perceived freshness and service quality on the shop floor and at the checkout, and turn every piece of feedback into footfall.
Link the in-store and e-commerce experience, identify pain points by collection and by store, and protect your brand image.
Track the patient experience in full compliance, grow local recommendation and build trust with verified reviews for every centre.
Track satisfaction at every stage: inspection, servicing, repair, sales. Detect at-risk customers and turn trust into loyalty.
Measure the quality of every job or appointment, detect customers at risk of churn and showcase customer trust, your number one selection criterion.
Link customer satisfaction to each branch's performance, and give your banking, insurance and energy networks the means to act locally.
Manage visitor satisfaction across your shopping centres and give each site management team concrete action plans.
Track satisfaction service by service, spot pain points in the dining room, kitchen or bedrooms before they hit your reputation, and showcase your best sites.
-2.png)
.png)
“Wizville isn't just a tool. There is a whole team behind it, and support from customer satisfaction experts, which allows us to achieve excellent results.”
WizAI in action
