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Retail and Customer Experience : News & Best Practices
Why Rely on AI to Respond to Customer Reviews?
Mar 13, 2025 5:12:38 PM
Why you shouldn't ignore negative customer reviews?
Sep 8, 2023 11:49:42 AM
How do you respond to negative customer reviews?
Sep 8, 2023 11:29:28 AM
Five types of dissatisfied customers and the best way to deal with them
Sep 8, 2023 11:21:34 AM
How to measure the ROI of customer satisfaction management?
Apr 6, 2023 10:37:56 AM
What is the ROI of customer satisfaction for retail?
Dec 23, 2022 11:01:20 AM
Competition benchmarking and retail industry
Dec 22, 2022 6:45:26 PM
What is the future of customer satisfaction management for retail ?
Dec 22, 2022 4:15:53 PM
Which customer review gathering channels to choose?
Dec 8, 2022 2:47:34 PM
Can a drop in store traffic be linked to negative Google reviews?
Dec 8, 2022 9:52:04 AM
CSAT, NPS®*, CES: how to choose your customer satisfaction indicators?
Dec 7, 2022 8:05:50 PM
Customer loyalty: why loyalty programs are no longer enough
Dec 7, 2022 2:18:05 PM
Why do teams not trust customer satisfaction indicators?
Dec 5, 2022 5:34:14 PM
Dec 5, 2022 12:53:16 PM
A Product Guy’s Take on Hotwire Vs. Vue & React
Feb 18, 2021 4:16:00 AM
[Dreaming Bigger with Rails] David Heinemeier Hansson answers our questions about Hotwire
Feb 12, 2021 10:41:00 AM
What impact do sales have on customer satisfaction?
May 2, 2017 8:59:00 AM
Fake online consumer reviews : news and solutions
Feb 2, 2017 6:14:00 AM
How to effectively monitor your online customer reviews
Jan 27, 2017 7:43:00 AM
External factors that influence customer satisfaction
Jan 26, 2017 5:40:00 AM
3 customer satisfaction indicators you need to monitor now!
Jan 24, 2017 4:06:00 PM
You have more unhappy customers than you think
Dec 22, 2016 9:47:00 AM
How to respond to a weak or falling NPS®*?
Dec 15, 2016 8:27:00 AM
Should you be afraid of customer feedback?
Dec 12, 2016 8:53:00 AM
Is your company really customer-centric?
Dec 10, 2016 8:06:00 AM
A comprehensive guide to feedback management
Dec 3, 2016 6:28:00 AM
WizVille presents its latest innovations at the 2016 Equipmag trade show!
Sep 13, 2016 9:40:00 AM
Customer feedback: why fashion brands can no longer afford to ignore it
Sep 13, 2016 4:27:00 AM
3 ways to improve your SEO using customer feedback
Jul 28, 2016 4:23:00 PM
Top tools for improving the in-store customer experience in 2016
Jul 7, 2016 8:13:00 AM
Customer focus is the new weapon of choice for local stores and service providers
Jun 15, 2016 4:48:00 AM
Customer satisfaction surveys : 8 tips to double your answer rate
Jun 9, 2016 5:34:00 AM
Top Customer Experience Statistics
Jun 2, 2016 5:06:00 AM
Customer satisfaction: how to innovate and build loyalty in the specialized retail sector
May 24, 2016 5:20:00 AM
Customer feedback : involve your sales teams to increase in-store motivation
May 10, 2016 6:18:00 AM
Introducing three new employees: Welcome Yanis, Sophie and Jennifer!
May 3, 2016 7:53:00 AM
Introducing Trustville: verified customer reviews for retailers and local tradespeople.
Apr 21, 2016 7:59:00 AM
WizVille continues to grow and is set to double its workforce in 2016
Mar 20, 2016 9:28:00 AM
Customer reviews : gather feedback to better control it
Feb 22, 2016 7:23:00 AM
Aigle equips its stores with WizVille’s customer feedback software
Oct 28, 2015 4:37:00 PM
Real-time customer feedback: how to efficiently deal with dissatisfactions
Sep 28, 2015 8:34:00 AM
WizVille, the Voice of the Customer solution for retailers, on BFM radio
May 28, 2015 9:33:00 AM
French fashion brand 1.2.3 partners with WizVille to modernize its customer relations
Apr 1, 2015 7:16:00 AM
Customer satisfaction: how to create consistency across franchises
Mar 18, 2015 5:13:00 AM